Patient Questions

What do I do if I have an emergency when the office is closed?

Please call our regular office number. We have an answering service available 24/7, and the person at the service will get in touch with us right away. We’ll call you back as quickly as we can.

Do you accept referrals?

We welcome them! When you refer your family, friends and neighbors, you’re expressing your confidence in us—and we truly appreciate that recommendation.

How do the doctors keep up to date on all of the current techniques and materials?

All of the doctors are very interested in ensuring that our patients benefit from the latest dental techniques and materials. We do that by participating in many hours of continuing education courses and seminars each year.

I have a temporary crown in my mouth. What happens if it comes off or breaks?

Carefully preserve the crown (a plastic container works well) and call our office right away. We’ll schedule an appointment as soon as possible so the doctor can replace the crown in your mouth.

What different payment options do you provide?

We want to make your dental care as affordable as possible, so we accept cash, check and credit cards. We also have some extended, low-cost payment options available through third-party finance companies.

I brush everyday, but my breath just is not fresh. Is there anything I can do?

If you have problems with bad breath, you’re not alone! Millions of people struggle with halitosis, or bad breath, despite daily teeth brushing.

The first thing you can do is follow a careful oral hygiene routine: brush twice a day, floss daily, and clean your tongue with your toothbrush daily. Make sure you come to see us regularly for professional cleanings. If you wear dentures or dental appliances, clean them carefully

If your problems persist, we may suggest a plastic tool called a tongue scraper that cleans away bacterial build-up on your tongue and significantly alleviates odor. Or, we can recommend a specially prepared rinse or toothpaste designed to actually break the odor-causing sulfur bonds that cause bad breath. Finally, we may also suspect a systemic or internal problem such as an infection or underlying condition. In this case, we may recommend a visit with your family physician or specialist to identify the cause.

Do I have to floss every day? Is it really that important?

Yes, it really is. Daily flossing helps remove the small particles between your teeth that can cause decay—particles that can’t be removed by brushing. Flossing also helps prevent periodontal disease by getting rid of plaque and exercising your gums.

What is Smile Analysis and Design?

Smile analysis and design is the complex, exacting process that we use to create a smile that is just right for you, a smile that compliments your unique features. We take photographs and models of your mouth and face before we begin any work; then, using digital imaging techniques and wax models, we make changes in the size, shape and color of your teeth so that they will be in the perfect configuration and proportion for you.

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